Introduction

At Fragrance of India, we are committed to delivering your orders promptly and safely. Our Shipping Policy outlines the process and conditions under which we ship products to our customers.

1. Order Processing

• Order Confirmation:
  • Once you place an order, you will receive an email confirmation with your order details. Please ensure that your contact information is correct to avoid any delays.
• Processing Time:
  • Orders are typically processed within 2-3 business days. During peak seasons or promotional events, processing times may be longer.

2. Shipping Methods

• Standard Shipping:
  • We offer standard shipping across India. The estimated delivery time is 5-7 business days from the date of dispatch. Delivery times may vary depending on your location and other unforeseen circumstances.
• Express Shipping:
  • If you need your order sooner, we offer express shipping options at an additional cost. Estimated delivery times for express shipping are 2-3 business days from the date of dispatch.

3. Shipping Charges

• Standard Shipping:
  • Shipping charges for standard shipping are calculated based on the weight and destination of your order. These charges will be displayed at checkout before you confirm your purchase.
• Express Shipping:
  • The cost for express shipping is higher and is also calculated based on the weight and destination of your order.

4. International Shipping

• Currently, Fragrance of India ships only within India. We do not offer international shipping at this time.

5. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you encounter any issues with tracking, please contact our customer service team for assistance.

6. Delivery Issues

• Undeliverable Packages:
  • In the event that a package is returned to us as undeliverable, we will notify you and arrange for a re-delivery or refund, excluding shipping charges.
• Lost or Stolen Packages:
  • Fragrance of India is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. We recommend shipping to a secure location if you are concerned about this.

7. Contact Information

• If you have any questions or concerns about our shipping process, please contact us at:
  • Phone: 8875589555
  • Email: online.fragranceofindia@gmail.com